Welcome to Comfort Institute

Have you been looking for the “silver bullet” to solve your HVAC customer service, sales and business problems? Then you need to attend this class! Find out what the next level is to increase both customer service and profitability. Learn what the best contractors in the country now know, and are now doing differently.

On the technical side, this class reveals the little known secrets for solving or avoiding the following all-too-common IAQ callbacks and complaints:

Have Your Customers Ever Asked You …

Why they didn’t seem to save much after installing new high efficiency equipment?
What else they can do to save energy and money?
Why areas of their home never seem to heat or cool properly?
Why their new zoning system didn’t totally solve uneven temperature problems?
Why they still have dust after buying a new high efficiency air cleaner?
Why they still have dust after getting their ducts cleaned?
If the black stains in their carpets and on walls are coming from their furnace?
Why they still have allergy or health issues even after buying all the available IAQ accessories?
Why their house has a moldy or musty odor, or visible mold?
Why their ducts or registers sweat in the summer?
Why their house is cool but clammy in the summer?
Why their house is still too dry even after installing a new humidifier?
Why their CO detector alarm goes off and no one can figure out why?

The latest building science research on the causes of these problems - and the best solutions - will be revealed.

Learn How This Knowledge Can Help You:

Increase Your Replacement Sales Closing Percentage
Increase Your Average Replacement Gross Profit Per Job
Gain a Competitive Edge Over Low Bidders On Replacement Sales Calls
Create Profitable “Slow Season” Accessory Sales, Repair and Replacement Work
Dig Into Your Customer Base “Gold Mine” For Profitable Repair Work
Add Income from Air Balancing and Whole House Testing
Gain A True Comfort & IAQ Problem Solver Reputation
Diagnose and Solve Mold and Humidity Problems
Reduce Call Backs, Liability and Unhappy Customers
Increase Customer Satisfaction, Loyalty, and Referrals

Understanding how the entire building works as a system is the natural evolution for a good HVAC contractor. Hear where the industry is headed and how progressive contractors nationwide are using this knowledge.

Who Should Attend This Class?

This seminar is intended for Owners, Managers, Service Managers and Comfort Consultants.

You’ll hear how contractors across the country are integrating Whole House and Air Distribution Diagnostics and Repair into the profit core of their businesses – without utility rebates or incentives.

While the latest results of technical research on comfort and IAQ will be discussed, the seminar is primarily on marketing, sales and business positioning strategies. As Profit Margin and Service Technician incentive compensation issues will be discussed, the class is not recommended for Service Technicians.

The class is primarily recommended for companies involved in service and replacement, not new construction.